Your business model provides the structure of your organisation, the way your organisation works and the way in which the processes mesh together. As external change factors evolve and you refresh your strategy, you need to align your business model. We can work with you to update your business model and help you deliver the organisational change.

Your data is the key to understanding how your organisation is performing and data analysis can provide major insights. We understand the value of data and can help you to review your organisation through this lens. Analysing the data can provide you with competitive advantage, as you understand your process flows and customer activity. We can also build data models that will help you understand the potential impact and value of your busniess changes.

Your ability to deliver change determines your abiity to deliver your strategies. We can review your change delivery capability and current portfolio, providing quality assurance and guidance on improvement. We can also step in to deliver complex programmes and change initiatives or rescue critical programmes.

Due to the social distancing measures, universities turned to online learning to support their students. A petition was launched by students requesting a refund of fees with over 340,000 supporters. This is being reviewed by the UK Petitions Committee, but it is clear that the universities could not fund a fee reduction, and also that they are under financial pressure themselves with an expected shortfall of £2.3billion. There are also issues with student accommodation and an expected reduction of foreign students.

Whilst building societies have developed an online presence, a high proportion of their customers are accustomed to the personal touch and have long-term relationships with the building society staff. The existential question for this sector is whether the competitive advantage of these relationships and the physical high street or local community presence can be supported when social distancing measures remain in place.

The High Street has been gradually diminishing over the past decade with major chains closing and charity shops taking their place. Digital transformations have diverted a lot of footfall online and the differential between a physical and an online presence has steadily increased as the retail critical mass has grown. Retail outlets have managed this transition with varying success and some are still heavily dependent on the High Street. The coronavirus crisis has already led to some major failures and others need substantial turnaround not to follow this